ClaimPix is a simple to use platform that takes five minutes to implement within a company. ClaimPix can suit your organization’s needs, providing efficiency and value for a 500-person call center with a tech team behind them or a one-person operation.
SIMPLE SOLUTION
Whether it is an insurance appraiser writing an estimate sheet, a car shipping company asking for pre-shipment photos, or a contractor trying to give a rough estimate without having to be at the job site, photos sent through ClaimPix help improve business processing, reduce costs, increase speed, and mitigate the risks of fraud.
SIMPLE SOLUTION
When in place, employees receive a portal to use to send links to customers, listing the photos that are required, such as the license plate in an auto insurance claim, or the Bill of Lading in a car shipment. This link is a white label website that will come from your company.
Customers will open the link, and use it to take or upload the requested photos from a mobile device. The ClaimPix proprietary technology minimizes the drain on your customer’s data as well as the time to upload images.
Notification is sent to employees when photos are uploaded for review.
Sign up for and use the ClaimPix portal to send your customers a link.
Your customers use that link to take and upload photos.
Your team reviews those images and proceeds accordingly.
INDUSTRIES SERVED:
- Claim photos (1st and 3rd Parties)
- Pre-binding Inspections
- Customer Provided Underwriting Documents (Proof of Prior Coverage)
- Pick Up Condition Photos
- Bill of Lading Uploads
- Claim/Damage Photos
- Job Photos
- Pricing Mechanism
- Contract Review and Signatures
LEARN MORE ABOUT CLAIMPIX
FREQUENTLY ASKED QUESTIONS
The process can go as fast or slow as necessary. From a technology side, set up can be completed in under five minutes. However, the best success typically comes from a thorough training and onboarding process with key stakeholders and employees.
ClaimPix offers onsite training for the platform. All employees can be trained, but it is most beneficial to utilize a “train the trainer” type process. Often there are questions and things that come up in the training process that pertain to internal processes which often times companies prefer to hash out at the management level. Success is based on organizations being able to use this platform to the best of their ability. Staying in front of users and helping them use the product is preferred.
The goal is to make sure that these uploaded photos add value, and sometimes a customer might not send the photos in at all. The pricing is based on a per unit (link received from the customer) basis. For example, requests were sent to 100 customers, and 50 customers sent photos back, the charge would only be for 50 customers. The contract is simple and being charged on a per-use process; there is no long-term commitment. Access to all the customer data and photos is always available.